Chicago

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Utilities and Services

Sections

1. Overview of Utilities in Chicago

When renting or owning a home in Chicago, you will need to set up and manage several essential utilities and services. These typically include:

  • Electricity
  • Natural Gas
  • Water and Sewer
  • Trash and Recycling
  • Internet and Cable
  • Phone Services

Each utility has its own provider(s), setup process, and billing system. Below is a breakdown of each utility type, including costs, procedures, and tips.

2. Electricity

Provider:

  • Commonwealth Edison (ComEd) is the primary electricity provider in Chicago.

Costs:

  • Electricity costs in Chicago average around $0.16 per kilowatt-hour (kWh), with monthly bills typically ranging from $80 to $150, depending on the size of your home and usage.
  • ComEd offers budget billing plans to help spread costs evenly throughout the year.

How to Set It Up:

  1. Visit the ComEd website (www.comed.com) or call their customer service at 1-800-334-7661.
  2. Provide your address, move-in date, and personal identification (e.g., Social Security Number or passport if you're an immigrant).
  3. A deposit may be required if you have no credit history in the U.S.
  4. Service can usually be activated within 1-2 business days.

Tips:

  • Sign up for eBill (paperless billing) and automatic payments to avoid late fees.
  • Consider enrolling in ComEdโ€™s Peak Time Savings Program to reduce costs by using electricity during off-peak hours.

3. Natural Gas

Provider:

  • Peoples Gas is the main natural gas provider in Chicago.

Costs:

  • Natural gas costs vary seasonally, with higher bills in winter due to heating. Monthly bills typically range from $50 to $200.
  • The average cost per therm (unit of gas) is around $1.00 to $1.20.

How to Set It Up:

  1. Visit the Peoples Gas website (www.peoplesgasdelivery.com) or call 1-866-556-6001.
  2. Provide your address, move-in date, and identification details.
  3. A deposit may be required for new customers without a credit history.
  4. Service activation usually takes 1-2 business days.

Tips:

  • Enroll in the Budget Billing Program to avoid seasonal spikes in your bill.
  • Ensure your home is well-insulated to reduce heating costs during Chicagoโ€™s cold winters.

4. Water and Sewer

Provider:

  • The City of Chicago Department of Water Management handles water and sewer services.

Costs:

  • Water bills are typically included in rent for most apartments. If you own a home, youโ€™ll pay directly to the city.
  • The average water bill for homeowners is around $40 to $60 per month, depending on usage.

How to Set It Up:

  • If youโ€™re renting, confirm with your landlord whether water is included in your rent.
  • For homeowners, water service is automatically tied to the property. Youโ€™ll need to contact the Department of Water Management at 312-744-4420 to update the account to your name.

Tips:

  • Chicago does not have water meters in all homes, so some properties are billed on a flat rate. Consider requesting a meter installation to potentially lower costs.

5. Trash and Recycling

Provider:

  • The City of Chicago Department of Streets and Sanitation manages trash and recycling services.

Costs:

  • Trash and recycling services are typically included in property taxes for homeowners or in rent for tenants.
  • There is no separate bill for these services.

How to Set It Up:

  • Trash and recycling bins are provided by the city. If you need a replacement or additional bins, call 311 or visit the cityโ€™s website.

Tips:

  • Chicago has a Blue Cart Recycling Program for recyclables. Make sure to follow the cityโ€™s recycling guidelines to avoid contamination fines.

6. Internet and Cable

Providers:

  • Major providers in Chicago include:
    • Xfinity (Comcast)
    • AT&T
    • RCN
    • Google Fiber (limited availability)

Costs:

  • Internet plans start at around $40 to $70 per month for basic speeds (50-100 Mbps).
  • Bundled internet and cable packages range from $100 to $200 per month, depending on the provider and services.

How to Set It Up:

  1. Compare plans and pricing on provider websites or through comparison tools like Allconnect.
  2. Contact the provider to schedule installation. Some providers offer self-installation kits.
  3. Provide your address and identification details.
  4. Installation fees may apply (typically $50 to $100).

Tips:

  • Check for promotional offers for new customers, such as discounted rates or free installation.
  • If youโ€™re a student, inquire about student discounts.

7. Phone Services

Providers:

  • Major mobile carriers in Chicago include:
    • Verizon
    • AT&T
    • T-Mobile
    • Mint Mobile (budget-friendly option)

Costs:

  • Monthly plans range from $30 to $100, depending on the carrier and data plan.

How to Set It Up:

  1. Visit a carrier store or their website to choose a plan.
  2. Provide identification and proof of address.
  3. If youโ€™re bringing your own phone, ensure itโ€™s compatible with the carrierโ€™s network.

Tips:

  • Prepaid plans are a good option for new residents without a U.S. credit history.
  • Check coverage maps to ensure good service in your neighborhood.

8. City-Specific Considerations

  • Seasonal Energy Costs: Chicago experiences extreme winters and hot summers, which can significantly impact heating and cooling bills. Budget accordingly.
  • Energy Assistance Programs: If youโ€™re a low-income resident, you may qualify for programs like LIHEAP (Low Income Home Energy Assistance Program) to help with utility bills.
  • Building-Specific Rules: Many apartment buildings in Chicago include some utilities (e.g., water, trash, or heat) in the rent. Always confirm with your landlord what is included.
  • Smart Meters: ComEd and Peoples Gas have installed smart meters in many homes, allowing you to monitor usage and reduce costs.

9. Cultural and Practical Tips

  • Utility Sharing: If youโ€™re living with roommates, discuss how utility bills will be split and ensure all names are on the accounts to avoid disputes.
  • Energy Efficiency: Chicago has several energy efficiency programs. Consider upgrading to energy-efficient appliances or using smart thermostats to save on costs.
  • Emergency Contacts: For power outages or gas leaks, contact ComEd or Peoples Gas immediately. Dial 311 for non-emergency city services.

By following this guide, youโ€™ll be well-prepared to set up and manage utilities and services in Chicago. If you have further questions or need assistance, feel free to ask!