Chicago

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Utility Payments

Direction on how to pay for electricity, water, gas, and other utilities in Chicago.

Sections

1. Electricity

Provider

  • The primary electricity provider in Chicago is ComEd (Commonwealth Edison).

Typical Costs

  • Average monthly electricity bills in Chicago range from $80 to $120, depending on the size of your home, energy usage, and the season (higher in summer due to air conditioning).

Payment Methods

  • Online: Through the ComEd website or mobile app.
  • AutoPay: Set up automatic payments via your bank account or credit card.
  • Phone: Call ComEd’s customer service line to pay by phone.
  • Mail: Send a check or money order to the address provided on your bill.
  • In-Person: Pay at authorized payment locations, such as currency exchanges or retail stores.

Key Procedures

  • Setting Up Service: You can start service online or by calling ComEd. You’ll need to provide your address, Social Security Number (or an alternative ID), and a deposit may be required if you have no credit history.
  • Budget Billing: ComEd offers a budget billing program that averages your monthly payments to avoid seasonal spikes.
  • Outage Alerts: Sign up for text or email alerts to stay informed about power outages.

Local Considerations

  • Energy Choice: Illinois is a deregulated energy state, meaning you can choose an alternative electricity supplier for potentially lower rates. However, ComEd will still handle delivery and billing.
  • Assistance Programs: The Low-Income Home Energy Assistance Program (LIHEAP) and ComEd’s CARE Program can help eligible residents with their electricity bills.

2. Gas

Provider

  • The primary natural gas provider in Chicago is Peoples Gas.

Typical Costs

  • Average monthly gas bills range from $50 to $150, with higher costs in winter due to heating.

Payment Methods

  • Online: Through the Peoples Gas website or mobile app.
  • AutoPay: Set up recurring payments.
  • Phone: Pay by phone using the automated system or by speaking to a representative.
  • Mail: Send a check or money order to the address on your bill.
  • In-Person: Pay at authorized payment centers, such as currency exchanges.

Key Procedures

  • Setting Up Service: You can start service online or by calling Peoples Gas. You’ll need to provide your address, Social Security Number (or alternative ID), and possibly a deposit.
  • Budget Plan: Peoples Gas offers a budget plan to spread out costs evenly throughout the year.
  • Meter Reading: Ensure your meter is accessible for accurate readings, or submit your own readings online.

Local Considerations

  • Energy Efficiency Programs: Peoples Gas offers rebates and incentives for energy-efficient appliances and home upgrades.
  • Assistance Programs: LIHEAP and the Share the Warmth Program provide financial assistance for eligible residents.

3. Water

Provider

  • Water services in Chicago are managed by the City of Chicago Department of Water Management.

Typical Costs

  • Water bills are typically $30 to $50 per month, but this can vary based on usage and whether your property has a water meter.
  • Properties without water meters are billed a flat rate based on property size and fixtures.

Payment Methods

  • Online: Pay through the City of Chicago’s payment portal.
  • AutoPay: Set up recurring payments.
  • Phone: Call the city’s payment hotline.
  • Mail: Send a check or money order to the address on your bill.
  • In-Person: Pay at City Hall or authorized payment locations.

Key Procedures

  • Setting Up Service: Water service is typically already active for most properties. If you’re a tenant, your landlord may handle water payments.
  • Meter Installation: The city offers a free water meter installation program, which can help reduce costs by charging based on actual usage.

Local Considerations

  • Water Quality: Chicago’s tap water is generally safe to drink, but some older homes may have lead pipes. Consider using a water filter if you’re concerned.
  • Assistance Programs: The city offers a Utility Billing Relief (UBR) program for low-income residents, which provides reduced rates and debt forgiveness.

4. Internet and Cable

Providers

  • Major providers in Chicago include:
    • Xfinity (Comcast): Offers internet, cable TV, and phone services.
    • AT&T: Offers internet, cable TV, and phone services.
    • RCN (Astound Broadband): A popular alternative for internet and cable.
    • Google Fiber: Available in select areas.

Typical Costs

  • Internet: $50 to $100 per month, depending on speed and provider.
  • Cable TV: $50 to $150 per month, depending on the package.
  • Bundles: Internet and cable bundles typically range from $100 to $200 per month.

Payment Methods

  • Online: Pay through the provider’s website or app.
  • AutoPay: Set up recurring payments.
  • Phone: Pay by phone using the provider’s automated system.
  • Mail: Send a check or money order to the address on your bill.
  • In-Person: Pay at authorized payment centers or retail stores.

Key Procedures

  • Setting Up Service: Contact your chosen provider to set up service. You may need to schedule an installation appointment.
  • Equipment: Most providers charge a monthly fee for equipment (e.g., modems and routers), but you can save money by purchasing your own compatible equipment.

Local Considerations

  • Promotions: Providers often offer promotional rates for new customers, so shop around and negotiate for the best deal.
  • Low-Income Options: Programs like Comcast Internet Essentials offer affordable internet for eligible low-income households.

General Tips for Managing Utility Payments in Chicago

  1. Track Due Dates: Most utility bills are due monthly, so set reminders to avoid late fees.
  2. Combine Services: If possible, bundle internet and cable services to save money.
  3. Energy Efficiency: Reduce electricity and gas usage by using energy-efficient appliances and weatherproofing your home.
  4. Monitor Usage: Many providers offer online tools to track your usage and identify ways to save.
  5. Seek Assistance: If you’re struggling to pay your bills, contact your provider or local assistance programs for help.

Local Resources for Utility Assistance

  1. LIHEAP (Low-Income Home Energy Assistance Program): Provides financial assistance for electricity and gas bills.
  2. Utility Billing Relief (UBR): Offers reduced water rates and debt forgiveness for low-income residents.
  3. ComEd CARE Program: Offers bill payment assistance and grants for eligible customers.
  4. Peoples Gas Share the Warmth Program: Provides grants to help with gas bills.

By understanding these details and utilizing available resources, you can effectively manage your utility payments and enjoy a smooth living experience in Chicago. Let me know if you need further assistance!