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Emergency Contacts

Details about emergency contact numbers for police, fire, medical, and other critical services in Miami.

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Emergency Contacts in Miami, Florida

Miami, like the rest of the United States, has a well-structured emergency response system. Below are the key emergency numbers and services you should be aware of:


1. Universal Emergency Number: 911

  • Purpose: Dial 911 for immediate assistance in life-threatening emergencies, including police, fire, and medical services.
  • Availability: 24/7, free of charge.
  • Languages: Operators typically provide support in English and Spanish, and translation services are available for other languages.
  • How It Works:
    • When you call 911, the operator will ask for your location and the nature of the emergency.
    • Stay calm and provide clear, concise information.
    • If you are unable to speak, stay on the line, as operators can trace your location in most cases.

2. Police Services

  • Emergency (Life-Threatening Situations): Call 911.
  • Non-Emergency Police Assistance:
    • Miami Police Department Non-Emergency Line: +1 (305) 579-6111
    • Use this number for non-urgent matters such as reporting minor crimes, noise complaints, or suspicious activity.
  • Local Police Stations:
    • Miami Police Department Headquarters: 400 NW 2nd Ave, Miami, FL 33128
    • Open 24/7 for walk-ins.

3. Fire and Rescue Services

  • Emergency (Fires, Hazardous Materials, or Rescue Situations): Call 911.
  • Non-Emergency Fire Department Assistance:
    • Miami Fire-Rescue Non-Emergency Line: +1 (305) 416-5400
    • Use this for fire safety inquiries, permits, or non-urgent fire-related concerns.
  • Fire Stations:
    • Miami Fire-Rescue operates multiple stations across the city, ensuring rapid response times.

4. Medical Emergencies

  • Emergency (Severe Injuries, Heart Attacks, etc.): Call 911.
  • Hospitals with Emergency Rooms (ERs):
    • Jackson Memorial Hospital (Level 1 Trauma Center): 1611 NW 12th Ave, Miami, FL 33136 | Phone: +1 (305) 585-1111
    • Baptist Hospital of Miami: 8900 N Kendall Dr, Miami, FL 33176 | Phone: +1 (786) 596-1960
    • Mount Sinai Medical Center: 4300 Alton Rd, Miami Beach, FL 33140 | Phone: +1 (305) 674-2121
  • Urgent Care Clinics:
    • For non-life-threatening medical issues, urgent care clinics are a faster and more affordable option. Examples include CareSpot Urgent Care and MD Now Urgent Care.

5. Poison Control

  • Florida Poison Information Center: +1 (800) 222-1222
    • Purpose: Assistance with poisoning, chemical exposure, or medication overdoses.
    • Availability: 24/7, free of charge.
    • Languages: English, Spanish, and other languages via interpreters.

6. Mental Health and Crisis Support

  • National Suicide Prevention Lifeline: Dial 988
    • Purpose: Support for individuals in emotional distress or experiencing a mental health crisis.
    • Availability: 24/7, free of charge.
    • Languages: English, Spanish, and other languages via interpreters.
  • Miami-Dade County Crisis Helpline: +1 (305) 358-HELP (4357)
    • Local support for mental health crises and referrals to counseling services.

7. Domestic Violence and Abuse

  • National Domestic Violence Hotline: +1 (800) 799-SAFE (7233)
    • Purpose: Support for victims of domestic violence, including safety planning and shelter referrals.
    • Availability: 24/7, free of charge.
    • Languages: English, Spanish, and 200+ languages via interpreters.
  • Miami-Dade County Domestic Violence Hotline: +1 (800) 500-1119

8. Child and Elder Abuse

  • Florida Abuse Hotline: +1 (800) 96-ABUSE (962-2873)
    • Purpose: Report suspected abuse or neglect of children, elderly individuals, or vulnerable adults.
    • Availability: 24/7, free of charge.

9. Roadside Assistance

  • AAA Roadside Assistance: +1 (800) AAA-HELP (222-4357)
    • Available to AAA members for vehicle breakdowns, towing, and other roadside emergencies.
  • Florida Highway Patrol (FHP): Dial *FHP (*347) from your mobile phone.
    • For accidents, disabled vehicles, or hazardous road conditions.

10. Utilities and Public Services

  • Power Outages (Florida Power & Light): +1 (800) 4-OUTAGE (468-8243)
  • Water and Sewer Emergencies (Miami-Dade Water and Sewer Department): +1 (305) 274-9272

11. Key Support Organizations

  • American Red Cross South Florida Region: +1 (305) 644-1200
    • Assistance during natural disasters, emergencies, and blood donation services.
  • United Way of Miami-Dade (211 Helpline):
    • Dial 211 for referrals to local resources, including housing, food, and healthcare assistance.

12. City-Specific Advice for Using Emergency Services

  • Know Your Location: Miami is a large city with many neighborhoods. Always be aware of your address or nearby landmarks to help emergency responders locate you quickly.
  • Multi-Language Support: Miami is a multicultural city with a significant Spanish-speaking population. Most emergency services offer bilingual support in English and Spanish, and interpreters are available for other languages.
  • Costs:
    • Calling 911 is free, but services like ambulance transport, hospital visits, and urgent care may incur significant costs. If you are uninsured, inquire about payment plans or financial assistance programs at hospitals.
    • Travel insurance is highly recommended for visitors to cover unexpected medical expenses.
  • Natural Disasters:
    • Miami is prone to hurricanes, especially during the Atlantic hurricane season (June to November). Stay informed about weather alerts and evacuation orders through the Miami-Dade County Emergency Management website or local news channels.

13. Additional Tips

  • Save Key Numbers: Program important numbers (e.g., non-emergency police, poison control) into your phone for quick access.
  • Use Text-to-911: In Miami-Dade County, you can text 911 if you are unable to make a voice call. Include your location and the nature of the emergency in the text.
  • Stay Informed: Download the Ready Miami-Dade app for real-time emergency alerts, hurricane preparedness tips, and evacuation zone maps.

By keeping this information handy, youโ€™ll be well-prepared to handle emergencies during your time in Miami. Let me know if you need further assistance!