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Utilities Setup

Guidelines for setting up electricity, water, gas, and internet services for new residents.

Sections

1. Electricity

Service Provider:

  • Florida Power & Light (FPL) is the primary electricity provider in Miami.

Setup Procedure:

  1. Create an Account:
    • Visit the FPL website (www.fpl.com) or call their customer service at 1-800-226-3545.
    • You can also visit an FPL office if you prefer in-person assistance.
  2. Provide Required Information:
    • Full name
    • Social Security Number (SSN) or a government-issued ID (passport for non-U.S. citizens)
    • Address of the property
    • Move-in date
    • Contact information (phone number and email)
  3. Pay a Deposit:
    • A deposit may be required based on your credit history or if you are a new customer. Typical deposits range from $100 to $300.
    • You can avoid a deposit by enrolling in FPLโ€™s credit check program or providing a letter of credit from a previous utility provider.
  4. Service Activation:
    • Service is usually activated within 1-2 business days after completing the setup.

Costs:

  • Monthly Costs: The average electricity bill in Miami is around $120โ€“$150 per month, depending on the size of your home and usage.
  • Payment Options: Online, by phone, automatic bank draft, or in-person at authorized payment locations.

Tips:

  • Miamiโ€™s hot climate means air conditioning is a significant part of your electricity bill. Consider energy-efficient appliances and smart thermostats to save on costs.
  • FPL offers energy-saving programs and tools to help you monitor and reduce your usage.

2. Water and Sewer

Service Provider:

  • Miami-Dade Water and Sewer Department (WASD) is responsible for water and sewer services in Miami.

Setup Procedure:

  1. Create an Account:
    • Visit the WASD website (www.miamidade.gov/water) or call 305-665-7477.
    • You can also visit their customer service center in person.
  2. Provide Required Information:
    • Full name
    • Address of the property
    • Move-in date
    • Government-issued ID (passport or driverโ€™s license)
    • Proof of residency (lease agreement or property deed)
  3. Pay a Deposit:
    • A deposit is required for new accounts, typically ranging from $50 to $100, depending on the property type.
  4. Service Activation:
    • Service is usually activated within 1-2 business days.

Costs:

  • Monthly Costs: The average water bill in Miami is around $30โ€“$60 per month for a single-family home, depending on usage.
  • Payment Options: Online, by phone, automatic bank draft, or in-person.

Tips:

  • Miami-Dade County has water conservation programs. Consider installing low-flow fixtures to reduce water usage and save on bills.
  • Check for leaks regularly, as water costs can rise quickly due to unnoticed leaks.

3. Internet and Cable

Service Providers:

  • Xfinity (Comcast): The most widely available provider, offering internet, cable TV, and phone services.
  • AT&T: Offers fiber-optic internet in some areas.
  • T-Mobile Home Internet: A wireless internet option.
  • Hotwire Communications: Available in select neighborhoods and apartment complexes.

Setup Procedure:

  1. Choose a Provider:
    • Compare plans and availability in your area using your address on the providerโ€™s website.
  2. Sign Up for Service:
    • Visit the providerโ€™s website or call their customer service to set up an account.
    • Provide your address, contact information, and a government-issued ID.
  3. Schedule Installation:
    • Most providers require a technician to visit your home for installation. This typically takes 1-2 weeks to schedule.
    • Some providers offer self-installation kits for quicker setup.
  4. Pay Initial Fees:
    • Installation fees range from $50 to $100, though some providers waive this fee during promotions.

Costs:

  • Monthly Costs: Internet plans start at $40โ€“$60 per month for basic speeds (100โ€“200 Mbps) and go up to $100+ for high-speed plans (1 Gbps or more).
  • Bundle Discounts: Many providers offer discounts if you bundle internet with cable TV or phone services.

Tips:

  • Miami has a competitive internet market, so shop around for the best deals and promotions.
  • If youโ€™re renting, check with your landlord to see if your building has pre-arranged deals with specific providers.

4. Waste Collection

Service Provider:

  • Miami-Dade County Solid Waste Management handles waste collection for most residential properties.

Setup Procedure:

  1. Automatic Enrollment:
    • Waste collection services are typically included in your property taxes if you own a home. No separate setup is required.
    • If youโ€™re renting, check with your landlord to confirm whether waste collection is included in your rent.
  2. Request Additional Services:

Costs:

  • Monthly Costs: Waste collection fees are included in property taxes for homeowners. For renters, these costs are often included in the rent.
  • Additional Fees: Bulk waste pickup may incur extra charges, depending on the volume.

Tips:

  • Miami has a robust recycling program. Familiarize yourself with what can and cannot be recycled to avoid fines.
  • Bulk waste pickups must be scheduled in advance, so plan accordingly if youโ€™re moving in with large items.

Local Considerations and Practical Tips

  1. Hurricane Preparedness:

    • Miami is prone to hurricanes, especially during the season (June to November). Ensure you have a backup plan for utilities, such as a generator for electricity and stored water.
    • Sign up for emergency alerts through Miami-Dade Countyโ€™s website to stay informed during severe weather.
  2. Language:

    • Miami is a bilingual city, with English and Spanish widely spoken. Most utility providers offer customer service in both languages.
  3. Payment Assistance Programs:

    • If youโ€™re facing financial difficulties, inquire about assistance programs like FPLโ€™s Care to Share or WASDโ€™s Water Bill Assistance Program.
  4. Smart Home Integration:

    • Many Miami residents use smart home devices to monitor and control utilities, such as smart thermostats for energy efficiency and smart water sensors to detect leaks.
  5. Neighborhood-Specific Services:

    • Some neighborhoods or apartment complexes may have pre-arranged utility providers or shared services. Check with your landlord or HOA for details.

By following this guide, youโ€™ll be able to set up your utilities in Miami efficiently and avoid common pitfalls. If you have any further questions or need assistance, feel free to ask!