Can Tho

Postal Services in Can Tho

1. Vietnam Post

• Overview: Vietnam Post is the national postal service provider, offering a range of services including standard mail, express mail service (EMS), and parcel delivery.
• Services Offered:
  • Standard Mail: For letters and documents, typically takes 3-7 days for domestic delivery.
  • EMS (Express Mail Service): Faster delivery for urgent items, usually within 1-3 days.
  • Parcel Services: For sending larger packages, with options for tracking.
  • International Shipping: Available for sending items abroad, with various delivery speeds.
• Cost:
  • Standard mail starts at around 15,000 VND (approximately $0.65) for letters.
  • EMS rates vary based on weight and destination, starting from about 30,000 VND (approximately $1.30) for local deliveries.
  • International rates depend on the destination and weight; for example, sending a 1 kg package to the US may cost around 500,000 VND (approximately $22).

2. Private Courier Services

• Overview: Several private courier companies operate in Can Tho, providing competitive services and often faster delivery options.
• Popular Companies:
  • Giao Hang Nhanh (GHN): Known for reliable local and national delivery services.
  • Giao Hang Tiet Kiem (GHTK): Offers affordable rates and good service for e-commerce deliveries.
  • J&T Express: A rapidly growing courier service with a strong presence in Vietnam.
• Services Offered:
  • Same-day delivery, next-day delivery, and scheduled deliveries.
  • E-commerce logistics solutions.
• Cost:
  • Prices vary by company and service level. For example, local deliveries may start from 20,000 VND (approximately $0.85) for small packages.

Procedures for Sending Packages

1. Preparing Your Package:

   • Ensure items are securely packed to prevent damage during transit.
   • Use appropriate packaging materials (boxes, bubble wrap, etc.).

2. Labeling:

   • Clearly write the recipient's name, address, and contact number.
   • Include your return address.

3. Visiting a Postal Office or Courier Service:

   • Locate the nearest Vietnam Post office or courier service branch. In Can Tho, major locations include:
     • Vietnam Post Office: 1 Tran Hung Dao, Ninh Kieu District.
     • GHN and GHTK have multiple branches throughout the city.
   • Present your package at the counter.

4. Payment:

   • Pay for the service based on the weight and destination of your package.
   • Keep the receipt, as it contains tracking information.

Receiving Packages

1. Delivery:

   • For standard mail, expect delivery to your address. If you are not home, the postal worker may leave a notice.
   • For courier services, you may receive a call or message from the courier before delivery.

2. Pick-Up:

   • If a package cannot be delivered, you may need to pick it up at the local post office or courier branch. Bring identification and the delivery notice.

Local Considerations and Tips

• Language Barrier: While many staff at postal and courier services may speak basic English, it’s helpful to know some Vietnamese phrases or have a translation app handy.
• Tracking: Always ask for tracking options, especially for valuable items. Most services provide tracking numbers.
• Timing: Be mindful of local holidays and weekends, as these can affect delivery times.
• Insurance: Consider purchasing insurance for valuable items, especially for international shipping.
• E-commerce: If you are involved in e-commerce, familiarize yourself with the logistics services offered by local couriers, as they often provide tailored solutions for businesses.

Conclusion

Navigating postal and courier services in Can Tho is relatively straightforward, with a mix of national and private options available. By understanding the available services, costs, and procedures, you can efficiently send and receive packages in this vibrant city. Always keep local customs and practices in mind to ensure a smooth experience.