Hai Phong

Emergency Contacts in Hai Phong, Vietnam

1. Police

• Emergency Number: 113
• Contact: Local police stations can be reached directly for non-emergency situations.
• Procedure: In case of an emergency, dial 113. Provide clear information about your location and the nature of the emergency. If you are a foreigner, it may be helpful to have a Vietnamese speaker assist you if possible.
• Local Considerations: Police may not speak English fluently, so having a translation app or a local contact can be beneficial.

2. Fire Department

• Emergency Number: 114
• Contact: Hai Phong Fire Department can be reached for fire-related emergencies.
• Procedure: Call 114 and describe the situation clearly. Provide your exact location and any details about the fire (e.g., size, type of building).
• Local Considerations: Fire safety regulations may differ from those in your home country. Familiarize yourself with local fire exits and safety protocols in your accommodation.

3. Medical Emergencies

• Emergency Number: 115
• Contact: Local hospitals and clinics can be contacted directly for non-emergency medical issues.
• Major Hospitals:
  • Vinmec Hai Phong International Hospital
    • Address: 132 Hoang Minh Thao, Dong Khê, Ngo Quyen, Hai Phong
    • Phone: +84 225 730 8888
  • Hai Phong General Hospital
    • Address: 12 Tran Phu, Le Chan, Hai Phong
    • Phone: +84 225 385 1234
• Procedure: For medical emergencies, call 115. If you can, provide details about the medical issue and your location. If you are in a hospital, be prepared to pay for services upfront, as many facilities may not accept foreign insurance directly.
• Local Considerations: Language barriers may exist; having a local contact or a translation app can help. It’s advisable to carry a basic first-aid kit and any necessary medications.

4. Ambulance Services

• Emergency Number: 115 (same as medical emergencies)
• Procedure: When calling for an ambulance, clearly state the nature of the emergency and your exact location. Be prepared to provide any necessary medical history if possible.

5. Gas Leak Emergencies

• Emergency Number: 114 (Fire Department)
• Procedure: If you suspect a gas leak, evacuate the area immediately and call 114. Do not use electrical devices or open flames.
• Local Considerations: Familiarize yourself with the smell of gas and the location of gas shut-off valves in your accommodation.

6. Natural Disasters (Typhoons, Floods)

• Local Authorities: Local government offices and the Vietnam National Center for Hydro-Meteorological Forecasting.
• Procedure: Stay informed through local news and weather updates. Follow evacuation orders if issued.
• Local Considerations: Hai Phong is prone to flooding during the rainy season. Know your evacuation routes and have an emergency kit ready.

Additional Tips for Effective Communication

• Language: Vietnamese is the official language. Basic phrases in Vietnamese can be helpful. Consider downloading a translation app.
• Documentation: Keep copies of important documents (passport, insurance) accessible in case of emergencies.
• Local Contacts: Establish a local contact who can assist you in emergencies, especially if you are not fluent in Vietnamese.
• Cultural Sensitivity: Be respectful and calm when dealing with local authorities. Understanding local customs can facilitate better communication.

Conclusion

Being prepared and informed about emergency contacts and procedures in Hai Phong can significantly enhance your safety and well-being. Familiarize yourself with these contacts and procedures, and consider keeping this information handy during your stay.