Hai Phong

Emergency Services Overview in Hai Phong, Vietnam

1. Police Services

• Contact Number: 113
• Services Provided: The police handle various emergencies, including crime reporting, traffic accidents, and public safety issues.
• Procedure for Accessing Services:
  • In case of an emergency, dial 113 from any phone.
  • If you are a foreigner, it may be helpful to have a Vietnamese speaker assist you, as not all officers may speak English.
  • For non-emergency situations, you can visit the nearest police station. It’s advisable to bring identification (passport or ID card).
• Cultural Considerations:
  • Politeness is key; always address officers respectfully.
  • Be prepared to explain your situation clearly and concisely.

2. Fire Services

• Contact Number: 114
• Services Provided: The fire department responds to fires, rescues, and hazardous material incidents.
• Procedure for Accessing Services:
  • Dial 114 for immediate assistance.
  • Provide clear information about the location and nature of the emergency.
• Cultural Considerations:
  • Fire safety awareness is growing, but it’s still important to be cautious with fire-related activities.
  • If you are in a building, follow the evacuation procedures and assist others if safe to do so.

3. Medical Services

• Emergency Medical Services (EMS) Contact Number: 115
• Services Provided: Ambulance services, emergency medical care, and hospital referrals.
• Procedure for Accessing Services:
  • Call 115 for an ambulance. Be prepared to provide your location and a brief description of the medical emergency.
  • If you can, have someone accompany you to the hospital or provide assistance in communicating with medical staff.
• Costs:
  • Emergency medical services may charge fees, which can vary based on the service provided. It’s advisable to check with your health insurance provider regarding coverage for emergency services in Vietnam.
• Cultural Considerations:
  • Medical staff may not speak fluent English, so having a Vietnamese speaker can be beneficial.
  • It’s common to pay for services upfront in private hospitals, so be prepared for potential costs.

Local Hospitals and Clinics

• Vinmec International Hospital

  • Address: 132 Hoang Minh Thao, Dong Hai 2, Hai An, Hai Phong
  • Contact Number: +84 225 730 8888
  • Services: Offers a range of medical services, including emergency care, with English-speaking staff.

• Hai Phong General Hospital

  • Address: 12 Tran Phu, Le Chan, Hai Phong
  • Contact Number: +84 225 385 1234
  • Services: Provides emergency services and general medical care.

Additional Considerations

• Language Barrier: While some emergency personnel may speak English, it’s advisable to have basic Vietnamese phrases ready or a translation app to facilitate communication.
• Documentation: Always carry your identification and any relevant medical information, especially if you have pre-existing conditions.
• Insurance: Ensure you have travel insurance that covers medical emergencies, as healthcare costs can be high for foreigners in private facilities.
• Local Customs: In emergencies, locals may react differently based on cultural norms. Patience and understanding can go a long way in stressful situations.

Conclusion

Navigating emergency services in Hai Phong requires awareness of local procedures and cultural nuances. Familiarizing yourself with the contact numbers and understanding how to access these services can significantly ease the process during emergencies. Always prioritize safety and seek assistance when needed.