Hai Phong

1. Electricity

Provider: The primary electricity provider in Hai Phong is the Vietnam Electricity (EVN).

Costs:

• The average cost of electricity is around 1,800 to 2,500 VND per kWh (approximately $0.08 to $0.11).
• Monthly bills can vary significantly based on usage, with an average household bill ranging from 300,000 to 1,000,000 VND ($13 to $44).

Payment Methods:

• Bills can be paid at local EVN offices, banks, or via online banking.
• Mobile payment apps like MoMo and ZaloPay are also widely accepted.

Setting Up Service:

• To set up electricity service, you will need:
  • A valid ID (passport or local ID).
  • Proof of residence (rental agreement or property ownership documents).
• Visit the nearest EVN office to fill out an application form and provide the necessary documents.

Local Considerations:

• Ensure you check the meter reading upon moving in to avoid disputes over previous usage.
• Power outages can occur, especially during storms; having a backup power source (like a generator) can be beneficial.

2. Water

Provider: The main water supply company in Hai Phong is Hai Phong Water Supply Company (HPWSC).

Costs:

• Water rates typically range from 6,000 to 10,000 VND per cubic meter (approximately $0.26 to $0.44).
• Monthly water bills for an average household can range from 100,000 to 300,000 VND ($4 to $13).

Payment Methods:

• Payments can be made at HPWSC offices, banks, or through online banking.
• Some local shops may also accept water bill payments.

Setting Up Service:

• To establish water service, you will need:
  • A valid ID.
  • Proof of residence.
• Visit the HPWSC office to complete the application process.

Local Considerations:

• Check the water quality, as some areas may experience issues with sediment or chlorine levels.
• Consider installing a water filter for drinking water.

3. Internet

Providers: Major internet service providers in Hai Phong include VNPT, FPT, and Viettel.

Costs:

• Internet packages typically range from 200,000 to 600,000 VND per month ($9 to $26) depending on speed and data limits.
• Fiber optic connections are widely available and recommended for better speed.

Payment Methods:

• Payments can be made at provider offices, banks, or through online banking.
• Some providers offer automatic payment options.

Setting Up Service:

• To set up internet service, you will need:
  • A valid ID.
  • Proof of residence.
• Contact the provider of your choice to schedule installation. They usually require a technician visit to set up the connection.

Local Considerations:

• Check for package deals that may include cable TV or phone services.
• Internet speeds can vary; inquire about the best options for your area.

4. Waste Management

Provider: Waste management services are typically provided by the Hai Phong Urban Environment Company.

Costs:

• Waste collection fees are usually included in your monthly utility bills, averaging around 20,000 to 50,000 VND ($0.87 to $2.17) per month.

Payment Methods:

• Waste management fees are often bundled with your water or electricity bills.

Setting Up Service:

• Waste collection is generally automatic for residential areas, so no specific setup is required.
• Ensure you follow local waste disposal regulations, including separating recyclables.

Local Considerations:

• Garbage is typically collected daily or every other day; check with your landlord or neighbors for the schedule.
• Be mindful of local recycling practices and dispose of waste properly to avoid fines.

Final Tips for New Residents:

• Familiarize yourself with local utility offices and their locations for easy access.
• Keep all utility bills and receipts organized for reference and potential disputes.
• Engage with local communities or expat groups for shared experiences and tips on managing utilities.

By following this guide, you should be well-equipped to handle public utilities in Hai Phong, ensuring a smooth transition to your new home.