Hue

1. Electricity

Provider: The primary electricity provider in Hue is the Vietnam Electricity (EVN).

Costs:

• The average cost of electricity in Vietnam is around 1,800 to 2,500 VND per kWh (approximately $0.08 to $0.11 USD), depending on usage and the specific tariff.
• Residential users typically pay a tiered rate based on consumption, with lower rates for the first 50 kWh and higher rates for usage above that.

Setup:

• To set up an electricity account, you will need to visit the local EVN office with the following documents:
  • A valid ID (passport for foreigners)
  • Proof of residence (rental agreement or property ownership documents)
• A deposit may be required, usually around 1-2 months' worth of estimated usage.

Payment Methods:

• Payments can be made at EVN offices, authorized agents, or through online banking.
• Mobile payment apps like MoMo and ZaloPay are also widely used for utility payments.

Local Considerations:

• Power outages can occur, especially during the rainy season. It’s advisable to have a backup power source (like a generator) if you rely heavily on electricity.
• Check if your rental property has a separate meter for electricity to avoid disputes over usage.

2. Water

Provider: The main water supply company in Hue is the Hue Water Supply Company (Công ty Cổ phần Cấp nước Thừa Thiên Huế).

Costs:

• Water rates are generally around 6,000 to 10,000 VND per cubic meter (approximately $0.25 to $0.43 USD), depending on the consumption level.

Setup:

• To set up a water account, visit the Hue Water Supply Company office with:
  • A valid ID
  • Proof of residence
• A deposit is usually required, which can vary based on the size of the property.

Payment Methods:

• Payments can be made at the company’s office, through banks, or via online payment systems.
• Some local shops may also accept water bill payments.

Local Considerations:

• Ensure that the water supply is treated and safe for drinking. Many residents prefer to buy bottled water or use water filtration systems.
• Check for any leaks or issues in the plumbing, as these can lead to higher bills.

3. Gas

Provider: Gas services in Hue are typically provided by companies like PetroVietnam Gas (PVGas) and other local suppliers.

Costs:

• The cost of gas can vary, but it is generally around 400,000 to 600,000 VND per cylinder (approximately $17 to $26 USD) for LPG (liquefied petroleum gas).

Setup:

• To set up gas service, contact a local gas supplier. You will need:
  • A valid ID
  • Proof of residence
• You may need to purchase a gas cylinder and a regulator if you don’t already have them.

Payment Methods:

• Payments are usually made upon delivery of gas cylinders.
• Some suppliers may offer monthly billing options.

Local Considerations:

• Ensure that gas appliances are properly installed and maintained to avoid leaks.
• Always check the expiration date on gas cylinders and replace them as needed.

4. Internet Services

Providers: Major internet service providers in Hue include VNPT, FPT, and Viettel.

Costs:

• Internet packages typically range from 200,000 to 600,000 VND per month (approximately $8.50 to $26 USD) depending on speed and data limits.

Setup:

• To set up internet service, contact a provider and provide:
  • A valid ID
  • Proof of residence
• Installation may take a few days, and a one-time installation fee may apply.

Payment Methods:

• Payments can be made online, through bank transfers, or at the provider’s office.
• Some providers offer automatic payment options.

Local Considerations:

• Check the coverage and speed of different providers in your area, as service quality can vary.
• Consider bundling internet with cable TV for better deals.

Tips for Managing Utilities in Hue

• Language Barrier: While some staff may speak English, it’s helpful to have a Vietnamese speaker assist you, especially for setting up services.
• Documentation: Keep copies of all documents submitted for utility setups, as they may be needed for future reference.
• Community Resources: Join local expat groups on social media for tips and recommendations on utility providers and services.
• Emergency Contacts: Keep contact numbers for utility providers handy in case of outages or emergencies.

By following this guide, you should be well-equipped to navigate the utility landscape in Hue, Vietnam. If you have any further questions or need assistance with specific providers, feel free to ask!